FAQ / Info
Processing Time
Dependent on product *read item description*
We use various Fabric merchants, Foam Merchants, Raw Material merchants and want to do our best organizing all details and plans for your order.
Production Time
Dependent on product *read item description*
Production time varies between products, smaller items are typically 1-2 weeks. For larger items like sofas they take 3-5 weeks.
Transit Time
Dependent on product *read item description*
Large Items: Sea Shipping 3-5 Weeks
Small Items: Are Shipping 5-7 Days
Delivery
Small Items take will be delivered at your door step.
With large sized packages, our mover will contact you to set up a date for delivery. This is typically 3-7 Days before Delivery.
Total Lead Time
Dependent on product *read item description*
Small Items: 3-5 Weeks Delivered
Large Items: 6-8 Weeks Delivered
Production Time:
Small Items 1-2 weeks
Large Item3-4 weeks
Estimated Transit Time
Large Items 3-5 Weeks
Small Items 5-7 Days
Since these are large sized packages, our mover will contact you to set up a date for delivery. This is typically 3-7 Days before Delivery.
CUSTOM-Order Items: Refer to Item Descriptions. Your total estimated arrival time will be [production time] + [processing time] + [transit time]
Where are you located?
Our Offices and Finishing / Quality Check studio are in Los Angeles.
Our main factory is in South East Asia, here we manufactuer our lighting, Plastic Pieces, and some upholstery pieces.
Where are your materials from?
Tables/lighting: South East Asia & Mexican
Foam for sofas: Southeast Asia
Fabric and Upholstery:
Vietnam/Mexico
Non leather fabrics: Vietnam/Mexico
Leathers:
Italy and Mexico
Assembly and Finishing studio:
LOS ANGELES , CA
Custom Services
We provide custom options for a lot of our furniture. We can match any fabric and color and love working with our clients.
Return & Cancelation Policy
Cancellation: must be within 24 Hours of making the order.
Return:
Return must be submitted 48 hours after delivery of item.
Must be returned in new condition, returns will be evaluated before return payment is released.
The buyer pays a restocking fee of 15% while also being responsible for the return of the item.